The research reviews are created by academic researchers or our staff at The Education Hub. All of the people working on the research reviews have substantial experience conducting educational research and many have also been practicing teachers. We are also considering creating some of our content in collaboration with other organisations.

If you are a New Zealand teacher, you are welcome to use and share our resources with other teachers and within your school.

For all other uses, please see our Terms of use.

We are constantly creating new content and the research guides that you cannot access are still under development.

All our topics have been chosen through extensive consultation with our stakeholders, primarily school leaders and teachers but also researchers and others involved in education. If you would like to propose a topic or area, please do send us an email: enquiries@theeducationhub.org.nz

We are always on the look-out for teachers or schools who are applying research in practice and who are engaged in innovative approaches and activities. Often it is members of the educational community who recommend that we connect with particular teachers and schools. If you, or someone you know, are involved in innovative and evidence-informed practice, we would love to hear from you. Please email: enquiries@theeducationhub.org.nz.

You can access your course from your Dashboard on our website. You will need to log in first. 

If you have forgotten your password, simply select Forgot my password to the right of the Login window, and follow the reset link that will be emailed to you. If you don't receive a reset link, please check your other email accounts as you may have registered with a different one.

If the user name or email address you have used is not recognised by our system, you may have registered under a different email address previously. Please Log out of The Education Hub and then try to Sign in with your other email address(es) instead.

If you still cannot log in or see the course on your Dashboard, please contact us for support.

You can add participants to your group via the Group admin link on your Dashboard. You will need to log in first. 

You can enrol as many participants as you purchased – ie, if you purchased a group of 7, you can add 7 names/email addresses, or 6 if you are included in the group. If you wish to add more participants, you must complete another transaction. Please note that to qualify for the multiple enrolment discount for a course, participants must be enrolled at the same time, in one transaction. Higher discount levels cannot be applied retrospectively. If you wish to remove participants from the course, or make substitutions, The Education Hub team will be notified by the system and will need to approve your request.

If you have any other queries, please contact us for support.

We regret that higher discount levels cannot be applied retrospectively. If you wish to add more participants, you must complete another transaction. To qualify for the multiple enrolment discount for a course, participants must be enrolled at the same time, in one transaction.

If you wish to remove participants from the course, or make substitutions, you can make a request and The Education Hub team will be notified by the system and approve appropriate requests.

All group admin is done via the Group admin section on your Dashboard when you are logged in.

If you have any other queries, please contact us for support.

All the courses we offer provide a certificate on completion. It will be automatically added to your Dashboard when you complete the course. 

You can view your certificate from your Dashboard when you have completed the course. To print it, click the 'print certificate' button and adjust your printer settings to suit. The certificates are set up to print best on landscape A4 paper. Sometimes it can help to boost the scale to 120%. If you cannot figure it out, or want a digital copy of your certificate, you can take a screenshot and print from that.

If you have any issues printing your certificate, please email support@theeducationhub.org.nz – supply your username and the course you have finished, and clearly outline the issues you are having.

Go into each part, and check you have marked it as complete at the bottom. The system does not allow you to jump ahead without looking at content, so this is normally just something you've overlooked and once every part is complete you will be able to view and print your certificate. 

Short courses usually take 8-10 weeks, while longer courses might run across a whole year. Please read the information that accompanies your course, where we talk about expected study and completion time. 

We recognise not everyone works at the same pace, so we offer lifetime* access to the course to ensure everyone has time to complete it. Any closing dates will be communicated to enrolled participants, and we will do our utmost to alert you prior to a course closing. No refunds can be offered if you fail to complete a course within the lifetime of the course.

* Lifetime of the course – you will be able to access the course for as long as The Education Hub continues to offer that course on our site.

We record all our webinars, and post the recordings on the relevant course page for users who were not able to attend.

The forums that relate to your course are located in the sidebar of each page of the course. Within each forum, you will find threads you can contribute to. You can also access them from your Dashboard while you are enrolled in a course. 

Please email us if you have not found the answer to your query in this section of FAQ. Please be as specific as possible about the problem you are experiencing.

Click here to view our course T&Cs

Our subscription model will come into effect on January 1 2024.

A webinar subscription will give you access to a year’s worth of live webinars and the recordings of them, plus access to our entire archive of over 100 webinars. We will continue to host some free webinars throughout the year, but the majority will only be available to those with a subscription.

It has become increasingly challenging to rely on philanthropic funding to cover most of our costs. To protect the future viability of The Education Hub, it is necessary for us to charge users for some of our premium content.

There are options for both an annual subscription to access all webinar content or a pay-per-webinar option, as well as the opportunity for discounted annual group subscriptions.

Details are on the About us page.

Our online payment system will open in October 2023. 

In this situation, you can remove a teacher's access to the webinars, and apply that subscription to another teacher.

We have endeavoured to keep the cost of a subscription affordable and our pricing is significantly below market rate. If you do not have a subscription, you will still be able to access a substantial amount of content for free via The Education Hub platform, and we will host some free webinars throughout the year.

Yes. If you sign up to 12-month subscription before the end of 2023, you will receive a 10% discount on an annual subscription for 2024.

Our intent is not to make money. We remain a charitable organisation committed to supporting the professional learning of early childhood and school teachers by providing high quality, reliable, and practical resources. However, we are no longer in a position where we can cover our operating costs through philanthropy alone. As a result, we are charging a small fee for our webinars. 

Over 65% of our users said that they would be prepared to pay to access The Education Hub’s resources, and early childhood centres and schools that we have spoken with over the past few months have indicated that they are willing, and in most cases expect, to pay to watch our webinars. 

We keep your details private and do not share them with any third parties. We collect your details so that we are able to continue to provide resources in this way, which is largely financed by our generous supporters. We will only send you our newsletters, information on up-coming events, and share new content that we are releasing. You can read our privacy policy here.

Please check you have registered with us previously. If not, you will need to Create an account from the Login page. 

If you have registered previously, but forgotten your password, simply select Forgot my password to the right of the Login window, and follow the reset link that will be emailed to you.

If the user name or email address you have used is not recognised by our system, you may have registered under a different email address previously. Please try that email address instead, or choose Create a new account.

If you don't receive a reset link, please check your other email accounts as you may have registered with a different one.

If you still cannot log in, please contact us for support.

It may take a couple of minutes to receive a password. If it still hasn't come through, please try choosing Forgot my password and see if it comes through this time.

If the problem persists, please contact us as there may be a technical issue.

Select Forgot my password to the right of the Login window, and follow the reset link that will be emailed to you.

If the user name or email address you have used is not recognised by our system, you may have registered under a different email address previously. Please try that email address instead, or choose Create a new account.

If you don't receive a reset link, please check your other email accounts as you may have registered with a different one.

If you still cannot log in, please contact us for support.

Questions are collated and evaluated by The Education Hub. We then try to find a researcher who would be able to answer your question. Wherever possible, we will provide resources for popular topics.

We are always seeking feedback and ideas from our stakeholders. Please send us an email: enquiries@theeducationhub.org.nz.

Most of our events are video-recorded and shared online – you'll find them in the Webinars section of our website. We also are hoping to start holding events around New Zealand in the near future. If you would be interested in hosting an event, please send us an email: enquiries@theeducationhub.org.nz

The research reviews are created by academic researchers or our staff at The Education Hub. All of the people working on the research reviews have substantial experience conducting educational research and many have also been practicing teachers. We are also considering creating some of our content in collaboration with other organisations.

If you are a New Zealand teacher, you are welcome to use and share our resources with other teachers and within your school.

For all other uses, please see our Terms of use.

We are constantly creating new content and the research guides that you cannot access are still under development.

All our topics have been chosen through extensive consultation with our stakeholders, primarily school leaders and teachers but also researchers and others involved in education. If you would like to propose a topic or area, please do send us an email: enquiries@theeducationhub.org.nz

We are always on the look-out for teachers or schools who are applying research in practice and who are engaged in innovative approaches and activities. Often it is members of the educational community who recommend that we connect with particular teachers and schools. If you, or someone you know, are involved in innovative and evidence-informed practice, we would love to hear from you. Please email: enquiries@theeducationhub.org.nz.